Responsible Gaming

Introduction

At Style Bug London, we are committed to promoting responsible gaming. Gambling should always be viewed as entertainment, not as a way to earn money or solve financial problems. William Hill online casino games are designed for fun and enjoyment, and should only be played by adults using money they can afford to lose.

Age Verification

William Hill online casino is only available to individuals aged 18 years or over in Great Britain. We take age verification seriously and reserve the right to request proof of identity and age at any time. If you are under the legal age for gambling in your jurisdiction, please do not attempt to access gambling services.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, problem gambling may be developing:

• Gambling with money needed for essentials such as rent, bills, or food
• Chasing losses by gambling more to try to recover money lost
• Hiding gambling activity or lying about the amount of time spent gambling
• Difficulty controlling the amount of time or money spent gambling
• Neglecting family, friends, work, or studies due to gambling
• Experiencing feelings of anxiety, guilt, or depression related to gambling
• Borrowing money to gamble or to pay off gambling debts
• Gambling to escape problems or to cope with stress and negative emotions
• Failed attempts to reduce or stop gambling
• Relationships being damaged because of your gambling

Self-Help Tools

William Hill and most responsible gaming platforms offer tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you are willing to deposit in a specified time period
• Loss Limits: Set a maximum amount you are willing to lose in a specified time period
• Reality Checks: Receive regular reminders about how much time you have spent gambling
• Betting Limits: Control the maximum stake per bet
• Self-Exclusion: Voluntarily exclude yourself from your account for a period of time or permanently
• Account Closure: Close your account if you decide to stop gambling

We encourage you to use these tools to maintain control and gamble responsibly.

Support Organisations

If you are struggling with gambling or suspect you may have a problem, professional help and support are available:

United Kingdom

• GamCare – Free, confidential support and counselling
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (free, 24/7)
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk
  Register to exclude yourself from all licensed UK online gambling operators
• Gamblers Anonymous – Support meetings and peer support
  www.gamblersanonymous.org.uk

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  Helpline: 1-800-522-4700 (free, confidential, 24/7)

Take Action Today

If you think you may have a gambling problem, please seek help immediately. Gambling problems can develop quickly and have serious consequences for your finances, relationships, and mental health. You are not alone, and professional support is available.

Contact one of the organisations above, speak to your GP, or call the helplines provided. Recovery is possible with the right support.

Remember: Gambling should be fun. If it stops being fun, it's time to get help.